Digizopack

Refund and Returns Policy

All products sold through this website are digital goods delivered electronically. Due to the intangible nature of digital products, all purchases are final and non-refundable.

Once a purchase is completed and access to the product has been granted (including downloads, email delivery, or account access), the transaction is deemed fully delivered and accepted. Therefore, we do not offer refunds, returns, exchanges, or cancellations under any circumstances, including but not limited to:

  • Change of mind
  • Accidental purchase
  • usage or lack of understanding of the product
  • Failure to read the product description before purchase

By proceeding with the purchase, you confirm that you have read, understood, and agreed to this policy.

This policy is in line with standard practices for digital products and applicable consumer transaction principles in Sri Lanka.

However, if you experience any technical issues (such as failure to receive the product or access errors), you may contact us within a reasonable time period. We will take necessary steps to resolve the issue and ensure proper delivery of the purchased product.

For support, please contact:

Need help?

Contact us at 0740680202 for questions related to refunds and returns.

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